Open Lead Portal
/ Eligibility & Compliance

Debt Solution Criteria for UK citizens.

IVA (Individual Voluntary Arrangement) :

Customer has multiple unsecured debts, is struggling with repayments, has regular income, and may have disposable income available each month.

Key Information to Collect : Total unsecured debt, monthly income, monthly expenses, employment status, homeowner/tenant, number of creditors.

DMP (Debt Management Plan) : Customer cannot keep up with contractual payments but can afford reduced monthly payments.

Key Information to Collect : Income, expenditure, unsecured debt, affordability, creditor list.

Core Qualification Parameters

Solution Suitability Guidelines

IVA Referrals

DMP Eligibility

DRO Qualifications

Bankruptcy & PBS

Individual Voluntary Arrangement requires minimum unsecured debt thresholds and a stable income for repayments. Verify all creditor names and balances.

Debt Management Plans are suitable for clients with multiple creditors and a consistent, verifiable monthly surplus income after essential expenses.

Debt Relief Orders are for clients with minimal assets, low income, and total unsecured debt below the statutory limit. Strict criteria apply.

Understand the specific conditions for Bankruptcy and Protective Business Solutions, including asset considerations and income assessment protocols.

Mandatory Verification Protocols

Creditor & Arrears Logging

Accurate creditor data is paramount. Verify all credit card, personal loan, payday loan, and overdraft balances against recent statements. Ensure all creditor names are correctly identified and logged for compliance.

Specific guidelines apply for catalogue debts, council tax arrears, and utility bills. Document the debt type and current status precisely to prevent transfer rejections and ensure comprehensive client profiles.

Open Lead Portal

Ready to Submit a Lead?

Access the secure portal to begin a new client intake or review existing submissions.